Ever leave a meeting feeling like you missed half the important stuff? Yeah, us too. That's where Otter.ai comes in. It's like a magic note-taker that listens to your meetings and writes everything down, even the boring parts.
We tested Otter to see if it could actually save us from note-taking hell.
In this Otter.ai review, we'll spill the tea on its features, the good, the bad, and how much it costs. Plus, we'll share our honest opinion on whether Otter can become your go-to meeting buddy.
So, ditch the pen and paper and join us as we dive into the world of AI-powered meetings!
Table of Contents
Otter.ai review in 2024
3. Who Benefits Most from Otter.ai?
- 4.1 Always on Point
- 4.2 Live Recording Made Easy
- 4.3 Capture Every Word, Anywhere
- 4.4 Collaboration
- 4.5 Find What You Need, Securely
- 4.6 Effortless Integration
- 4.7 Insights for Informed Decisions
5. Why Should You Choose Otter.ai?
What is Otter.ai?
Otter.ai is an AI assistant that helps you capture and manage spoken information from meetings, interviews, and lectures. It transcribes conversations in real-time, allowing you to focus on the content and forget about note-taking. Otter integrates with popular video conferencing platforms and offers mobile apps for on-the-go recording and transcription.
It also lets you import pre-recorded audio and video files for easy access. With features like highlighting key points, secure login, and multiple export formats, Otter.ai is a valuable tool for anyone who needs to efficiently capture and manage spoken information.
How Does Otter AI Work?
Forget frantic note-taking and fuzzy memories! Otter AI is your personal conversation concierge, capturing every word of meetings, webinars, virtual events, or casual discussions in real-time. Imagine a magic assistant transcribing on-screen, but even better! Otter boasts an array of superpowers, including:
- Effortless sharing: Collaborate seamlessly by sharing transcripts instantly with individuals or groups.
- Interactive notes: Add photos, comments, tasks, and highlights within the transcript itself.
- Presentation-ready: Display live transcripts on a full screen for all to follow.
Otter AI elevates recording and transcribing to new heights. Ditch the scribbles and embrace clear, searchable, and interactive conversations. Let Otter empower you to focus on the present while it effortlessly captures the rest.
Who Benefits Most from Otter.ai?
No matter your profession, Otter.ai has the power to transform the way you capture, access, and utilize information. It's your personal AI assistant, ready to boost your productivity and unlock a world of possibilities!
Otter.ai isn't a one-size-fits-all tool. It can be a game-changer for various professionals, each in their own unique way.
1) Business professionals: Conquer meetings and collaborations with ease! Capture every detail, action item, and decision with real-time transcriptions. Share notes instantly, access them across devices, and leverage AI-powered summaries for lightning-fast review. Streamline workflows, boost productivity, and ensure everyone's on the same page—all thanks to Otter.
2) Sales Teams: Close deals faster and smoother! Capture calls, transcribe demos, and analyze conversations for invaluable insights. Identify key objections, highlight customer needs, and personalize follow-up with powerful note-taking capabilities. Otter empowers you to understand your prospects better, tailor your sales approach, and ultimately land more deals.
3) Educators and Students: Engage in active learning and ditch note-taking struggles! Capture lectures, discussions, and group projects for easy reference later. Share transcripts with classmates, review key points on the go, and access missed information seamlessly. Otter fosters deeper understanding, improves accessibility, and makes learning a truly collaborative experience.
4) Media Professionals: Never miss a detail in interviews, press conferences, or creative brainstorming sessions! Transcribe voice recordings instantly, access speaker-specific notes, and easily search within conversations. Focus on capturing the essence of every interaction, knowing Otter takes care of the rest. Whether you're a journalist, writer, or content creator, Otter streamlines your workflow and unlocks valuable insights from every conversation.
Otter's Key Features
OtterAI key feature breakdown
1. Always on Point
- Transcribe any English speech: Catch everything, from casual conversations to accented presentations, with Otter's automatic transcription.
- Never miss a beat: Get automatic summaries of your recordings to quickly recall important details.
2. Live Recording Made Easy
- Record Anything, Anywhere: Capture live audio directly through the Otter app, wherever you are.
- Meet notes with ease: Otter's Chrome extension automatically joins Google Meet, transcribing and capturing notes live.
- Stay informed, even when absent: OtterPilot can join Zoom, Microsoft Teams, and Google Meet to take notes even if you can't attend the meeting.
3. Capture Every Word, Anywhere
- Always have a recorder handy: Otter lets you record on both web and mobile, so capturing important moments is always a tap away.
- Use any device you like: Record using your built-in microphone, Bluetooth headset, or even AirPods for optimal flexibility.
- Never miss a detail: Playback with synchronized word highlighting lets you easily revisit specific parts of the recording.
- Find what you need fast: Search by keywords to instantly jump to relevant moments within your recordings.
- Never miss a word: Android and iOS widgets, along with Siri Shortcut support, make starting a recording instantly seamless.
4. Collaboration
- Annotate in real-time: Enhance understanding with highlights, text notes, comments, and even images directly on the transcript.
- Virtual meetings, simplified: Automatically capture slides during online meetings, keeping everything in one place.
- Organize like a pro: Create folders within your Otter account to keep your conversations categorized and easily accessible.
- Share effortlessly: Share recordings privately with specific colleagues or publicly with wider audiences via links.
5. Find What You Need, Securely
- Powerful search: Effortlessly locate specific recordings by speaker, date, or even keywords, ensuring you never miss a beat.
- Team-wide access: Share recordings seamlessly with all team members through the dedicated General channel, fostering knowledge sharing and collaboration.
6. Effortless Integration
- Sync like a pro: Automatically import audio and video files from Dropbox, ensuring all your recordings are easily accessible within Otter.
- Zoom, meet, and transcribe: Otter seamlessly syncs cloud recordings from Zoom, saving you time and keeping your meeting notes organized.
- Live notes made easy: Take integrated live notes and captions directly during Zoom meetings, capturing everything in real-time.
7. Insights for Informed Decisions
- Track team usage: Gain valuable insights with usage analytics reports, revealing how your team utilizes Otter and identifying areas for improvement.
- Stay informed: Keep track of all activities with detailed activity logs, ensuring transparency and accountability within your team.
Why Should You Choose Otter.ai?
Forget Note-Taking, Focus on the Meeting with Otter.ai
- Never miss a word: Real-time recording ensures you capture everything, even if your recorder fails.
- Ditch the notebooks: Search transcripts, find key points instantly, and say goodbye to messy notes.
- Focus on the conversation: Otter takes notes, so you can actively participate.
- Work together better: Share recordings with your team and keep everyone on the same page.
- Simple and customizable: Use only the features you need for focused meetings.
- Seamless sharing and integration: Notes are automatically shared and work with your existing tools.
- Always informed: Automatically shared notes ensure everyone remembers key decisions.
- Stop meeting chaos: Otter's easy-to-use features keep things organized.
- Remember everything: No more forgetting important points—Otter has it all.
- Gain an extra teammate: Focus on the meeting; let Otter take notes.
- Find what you need fast: Easily search conversations for specific information.
- Repurpose recordings: Turn interviews and webinars into blog content or social media posts.
Otter.ai is more than just a transcription tool, it's your key to unlocking a world of productive and collaborative meetings.
Otter AI Pricing Plan
Copy AI pricing breakdown
Choosing the right Otter AI price plan is a breeze! With four options—free, pro, business, and enterprise—there's one that perfectly fits your needs. Plus, both monthly and yearly subscriptions are available for paid plans. Pro users can even snag up to 46% off with a yearly commitment! Get amazing features, budget-friendly options, and user-friendly plans. Otter AI makes it easy to find the perfect fit.
Pro Plan: For individuals and small teams who need more minutes and features
Business Plan: For small teams and organizations that need to share and collaborate
Enterprise Plan: For large organizations that need additional security, control, and support
1) Free Otter Plan:
- Try Otter for free!
- Get real-time transcriptions, summaries, and captured slides in meetings.
- Ask questions during meetings with Otter AI Chat.
- It works with Zoom, Teams, and Meet.
- Includes 300 minutes of transcription per month (around 10 meetings!).
- Import 3 audio or video files for free.
- The perfect way to test Otter before upgrading.
2) Pro Plan
Upgrade your meetings with Otter AI Pro!
Price
- Monthly: $16.99 per user
- Yearly: $110.04 per user (it means it will cost you $9.17 per month per user).
- Ideal for: Professionals and For Small Teams
Especial Features Available in the Pro Plan:
Everything you love about the Free Plan, plus
- Collaborate seamlessly: Add teammates, share custom vocabulary, tag speakers, and assign action items.
- Dive deeper: Advanced search, export, and playback options for deeper insights.
- Boost your output: Transcribe 1,200 minutes of meetings per month (up to 90 minutes each).
- Import and Transcribe: Import and transcribe 10 audio or video files monthly.
Are you ready to take control of your meetings? Try Otter AI Pro today!
3) Business Plan
Price
- Monthly: $30 per user
- Yearly: $240 per user ($20 per month per user).
- Ideal for: For Agencies and Large Team
Here are the features available in the Business Plan:
Includes everything in Free and Pro, plus:
- Admin powers: Track team usage, get priority support, and manage everything smoothly.
- Multitask meetings: Join up to 3 meetings at once; Otter automatically takes notes you can share instantly.
- Never miss a word: Get 6,000 minutes of transcription per user, enough for 4-hour meetings!
- Import and transcribe anything: Upload unlimited audio or video files for seamless note-taking.
Otter AI Business helps you and your team collaborate and achieve more.
4) Enterprise Plan
Price
- Monthly or Yearly: Contact Sale Team for Pricing
- Ideal for: For Large Agencies and Enterprises
Main Features in the Enterprise Plan
Get everything in the Business plan, plus:
- Protect your data: Advanced security, control, and priority support keep your data safe.
- Easy access: Single Sign-On (SSO) lets your team log in seamlessly through your existing system.
- Centralized control: Deploy Otter across your organization and manage everything from one place.
- Domain capture: Claim your company domain and manage user access with ease.
- Boost sales productivity: OtterPilot for Sales automates tasks, extracts insights, and fuels your sales team's productivity.
Otter AI Enterprise is the ultimate solution for large organizations that need advanced security, centralized control, and automated workflows.
Payment Methods
Otter lets you pay with your credit card, debit card, or through in-app purchases on the Apple App Store and Google Play!
Refund Policy
Otter AI subscriptions are non-refundable, so review pricing carefully before committing.
Free Trial
You can unlock the full power of Otter AI's Business Plan with a free 7-day trial! Experience real-time transcriptions, smart summaries, and more without paying a dime. Enter your payment information (don't worry, you won't be charged), and start boosting your team's productivity today!
Otter AI Pros
- Real-time transcription of meeting minutes
- Easy searching of specific words or phrases with timestamps
- Saves time for recapping by filtering important information
- Advanced search option for efficient filtering
- Ability to directly record audio for transcription
- No need to connect to a meeting app for audio recording
- Ability to take photos that appear in the transcription at the relevant discussion point
- Useful feature of recognizing past speakers
- Provides extensive functionality even in the free version
- Easy to set up and use
- Reliable in obtaining the necessary information
Otter AI Cons
- Difficulty in searching for older files
- Limited capabilities with video
- Unable to create SRT files for subtitling videos
- Sometimes the incorrect word or spelling is dictated by the transcription
- Time-consuming process to upload the audio transcript to the website
Reviews from Other Websites
Otter.ai receives generally positive reviews from users, with ratings consistently exceeding 4 stars across various platforms like G2, Capterra, GetApp, and SoftwareAdvice. This suggests that users find Otter.ai to be a valuable tool for capturing and managing spoken information.
However, it's important to note that individual experiences may vary, and it's always recommended to read detailed reviews to understand specific strengths and weaknesses before making a decision.
Otter AI Review: Wrap Up
Otter.ai has become a game-changer for me! The user interface is super friendly, and the features are incredibly easy to use. I love how it accurately transcribes conversations in real-time, integrates with Zoom seamlessly, and offers features like speaker identification, smart notes, and search/share options. All this at affordable prices!
No more scrambling to take notes during meetings or interviews. I simply hit record and focused on the conversation, knowing Otter would capture everything with precision. This has been a lifesaver for my work, allowing me to quickly access key information and turn recordings into content faster than ever. I even use it to dictate content while walking and transcribe client conversations, saving tons of time and effort.
Whether you're a professional, student, educator, or media professional, have a small or large team. Otter.ai has the power to transform your workflow and unlock a world of productivity and collaboration.
Overall, Otter is more than just a transcription tool; it's a productivity booster that simplifies my daily work life. It's fast, accurate, and packed with features, making it well worth the cost. I highly recommend it!
Thank you for reading!
Frequently Asked Questions (FAQs)
Q: Can otter AI record phone calls?
Unfortunately, Otter.ai itself cannot directly record phone calls on your phone. This is due to limitations on how apps interact with phone systems. However, there are other ways to use Otter.ai with phone calls:
- Record calls using another app: Use your phone's built-in call recording feature or a separate call recording app. Then, import the recording into Otter.ai for transcription.
- Use a speakerphone and record: Put your phone on speakerphone and record the conversation using Otter.ai's mobile app. This might pick up background noise, so it's not ideal.
- Transcribe existing call recordings: If you have a recording of a phone call already, you can upload it to Otter.ai for transcription.
While Otter.ai doesn't offer direct phone call recording, these workarounds can still help capture and transcribe your phone conversations.
Q: How does otter AI work with Zoom?
Otter.ai teams up with Zoom in two ways:
1) Live transcription: Install the Otter.ai Zoom extension. It joins your meetings automatically, capturing everything live as text. No need to frantically scribble!
2) Cloud recording sync: Otter.ai can connect to your Zoom account. After your meeting, it grabs the cloud recording and transcribes it automatically. Now you have both audio and text for easy reference.
So, whether you're live in the meeting or catching up later, Otter.ai helps you capture and understand every Zoom meeting clearly.
Q: Does Otter.ai offer student discounts?
Yes, Otter.ai offers a discount for students and teachers! They have a special "Student & Teacher" program that gives you a reduced price on the Otter Pro plan. The monthly fee is $13.59, or you can save even more with the annual plan at $79.99. Remember, this discount only applies to the Pro plan, not the Business plan.
Q: How to contact Otter.ai customer service?
Need help with Otter.ai? Here's how to reach their customer service:
A) On Desktop
- 1. Sign in to Otter.ai and click on your profile.
- 2. Choose "Contact Support."
- 3. Check your email address and fill out the form.
- 4. The more details you give, the faster they help!
- 5. Click "Submit" when done.
B) On Mobile
- 1. Open the Otter.ai app and tap the menu.
- 2. Tap your profile.
- 3. Under "Support," choose "Contact support."
- 4. Check your email address and fill out the form.
- 5. Give as much detail as possible.
- 6. Tap "Submit" when finished.
Remember, the more details you give, the faster they can help!
Q: How do I cancel my Otter.ai subscription?
Ditching Otter.ai? Here's how to cancel your subscription:
A) On Desktop:
- 1. Sign in to Otter.ai and click on your profile.
- 2. Choose "Account Settings."
- 3. Click "Plan"
- 4. Find "Cancel subscription" and click it.
- 5. Confirm cancellation.
B) On Mobile:
- 1. Open the Otter.ai app and tap the menu.
- 2. Tap your profile.
- 3. Choose "Account Settings."
- 4. Click "Plan."
- 5. Find "Manage Subscription" and follow the app's instructions.
Remember, cancellations take effect at the end of your billing cycle. Otter doesn't offer refunds, so double-check before hitting that button!
Tip: If you purchased through the Apple App Store or Google Play, manage your subscription there.
Q: Where does otter.ai store data?
Otter.ai stores your data securely in the cloud using Amazon Web Services (AWS). This is a reliable and widely used platform known for its robust security measures. Your data is encrypted both at rest and in transit, so it stays protected even if someone tries to access it.
Remember, Otter.ai only accesses your audio recordings when you specifically give them permission, such as for troubleshooting purposes. They also have a clear privacy policy outlining how they handle your data.
Q: Can otter.ai transcribe YouTube videos?
Otter.ai itself can't directly transcribe YouTube videos. However, there are two workarounds:
1) Copy and paste YouTube captions: If the video has auto-generated captions, you can copy and paste them into Otter.ai for editing and polishing.
2) Download and import the video: Download the video as an audio file (MP3, etc.) and upload it to Otter.ai for transcription. This might require additional tools and might not be perfect, depending on the video quality.
Both methods have pros and cons, so choose the one that best fits your needs!
Note: The quality of the transcription might be affected by video quality when downloading and importing videos.
Q: What is the Otter AI customer service phone number?
Unfortunately, Otter.ai doesn't offer phone support at this time. They focus on email support for quicker and more efficient assistance. You can reach them through their website or mobile app by following these steps:
- Go to their website or open the Otter.ai app.
- Sign in to your account.
- Click on your profile.
- Select "Contact Support" or "Help Center.".
- Describe your issue clearly and submit the form.
Q: Who created otter.ai?
Otter.ai was brought to life by two tech whizzes named "Sam Liang" and "Yun Fu. Both have deep experience with artificial intelligence, and their vision was to make conversations easier to remember and use. In 2016, they launched the app as AISense, later changing the name to Otter.ai. Today, it helps countless people capture and understand information in meetings, interviews, and more!
Q: Does otter.ai transcribe Spanish?
Unfortunately, no. Otter.ai currently only transcribes audio in English (US and UK accents). They're constantly improving their technology, but Spanish isn't supported yet. If you need Spanish transcription, you might need to explore other options.
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